Most people who tell you about their issues are not looking for advice. They do not want you to solve their problems. 

People want to talk through their struggles more than find an answer. Or perhaps they want to talk through the answers until they are ready to act.

Listening is a vital act of friendship. It doesn’t necessitate psychological wisdom but requires you to give up your time.

Few people remember the reasons for their choices, but they can definitely tell you who listened to them as a friend when their decisions were complicated.