How You Say It

Shouting might be the least effective way to change people’s minds, yet we use it most of all our vocal tones.  Loud and aggressive talk seems like the way to bring a change of behavior, but it usually doesn’t.

Laughter and a jovial tone can undermine a serious conversation.  It appears the conversation is not being taken seriously and will halt the progress of an open discussion. 

A calm voice does not work very well in emergencies.  People might not believe the issue is real or demands immediate action.  Urgency can be lost when mild tones are used in dire situations. 

How you say something is as important as what you say.

Is it possible that your communication struggles do not come from a lack of honesty, instead from an improper tone? 

Your spouse, children, friends, acquaintances, co-workers are not just hearing the content of your words but also your tone of voice.  One way to improve your communication in every relationship is adjusting how you are saying things, not just what you are saying.   

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